2025 User Conference

7:30 - 8:30 AM

Registration and Coffee Service

8:30 - 10:00 AM

Welcome/Plenary Session

Incorporating messages and demonstrations from a number of presenters, this fast-paced introductory plenary session is intended for all conference participants before breaking off into more specific conference knowledge streams. Alongside a business and technology strategy overview, we’ll unveil and demonstrate notable capabilities and development projects underway (this will include a couple significant announcements)! As we introduce overarching conference themes, we’ll discuss the big picture (and future) of the technology your organization provides to end-users; particularly in the context of a rapidly changing world.

Various presenters

10:00 - 10:30 AM

Networking Break

10:30 - 11:30 AM

Focused Conference Sessions

Product in Practice

Tools for the Courtroom – Dockets, Minutes, and More

Explore the tools designed to support courtroom activity, including capturing court outcomes using the Minutes Module, Orders Module, and Disposition Widget. This session also covers the configurable Docket, which provides a clear view of all matters before a judicial officer. We'll highlight new features such as Multi-Minutes entry, Docket Bundles for managing notes across cases, and Quick Notes for fast, streamlined note-taking—helping you work more efficiently in court.

Speaker TBD

Technical Deep Dive

Customizing Your Entity Model

This session introduces the tools that let you extend your system’s entity structure, adding new fields or creating entirely new entities, without touching the database. Learn how these changes become immediately available across Forms, Business Rules, Velocity, workflows, and APIs. We'll also cover how to manage Lookup Lists to support your configuration and maintain consistency throughout the system.

Speaker TBD

Strategy

eSeries Upgrade Planning & Execution

Speaker TBD

11:30 - 1:00 PM

Lunch and Peer Networking

1:00 - 2:00 PM

Focused Conference Sessions

Product in Practice

Enhance Communications with SMS messaging and Emails

Explore the benefits of communicating directly with parties via SMS and email, learn about associated best practices and guidelines.

Speaker TBD

Technical Deep Dive

Getting Started with Groovy – The Language Behind Business Rules

New to Groovy? This session introduces the language used to write Business Rules in eSeries. We’ll cover the basics of Groovy syntax, how it works within the eSeries platform, and the key concepts you'll need to understand existing rules or write your own. This session is designed for those with little or no Groovy experience and serves as a helpful foundation before attending more advanced or hands-on rule-writing sessions.

Speaker TBD

Strategy

Core vs Customization: Strategic Decision Making

Speaker TBD

2:00 - 2:15 PM

Break

2:15 - 3:45 PM

Focused Conference Sessions

Product in Practice

Fortify Your Security - Smarter Protection for Your Data

Explore JTI’s latest security enhancements, including built-in two-factor authentication compatible with Google Authenticator, Authy, and more. Plus, get an exclusive look at Security Assessments, a powerful new tool that identifies risks and recommends best-practice security improvements.

Speaker TBD

Technical Deep Dive

Write Your Own Rules – Hands-On with Business Rules in eSeries

Roll up your sleeves and dive into the world of Business Rules. In this interactive, hands-on session, you’ll learn how to write your own rule from scratch. We’ll guide you through navigating the eSeries data structure, identifying helper utilities, and applying best practices to create rules that are efficient, maintainable, and powerful.

Speaker TBD

Strategy

Innovation Briefing: AI, Automation, and Beyond

Speaker TBD

3:45 - 4:00 PM

Break

4:00 - 5:00 PM

Focused Conference Sessions

Product in Practice

Exploring the Public Portal – Access, Discovery, and Filing

Get an overview of JTI’s public-facing portal, and how it supports public access to case data, electronic discovery, paid searches, and document lodgment. This session will also cover how the portal is configured and secured and we will discuss Portal upgrades to Drupal 10.

Speaker TBD

Technical Deep Dive

Monitoring Your System Health & System Troubleshooting

Learn how to proactively monitor your system's health using techniques such as log file investigation, work flow monitor, and the APM (Application Performance Monitor). This session will equip you with the tools to investigate and identify any issues that arise, as well as keep you informed on the overall health of your CMS.

Speaker TBD

Strategy

What’s Next: The Future of JTI Products

Get an exclusive first look at the innovations coming to JTI’s products in 2026 and a recap of the powerful new features delivered in 2025. Be the first to see what’s next!

Speaker TBD

5:00 - 6:00 PM

Happy Hour

7:30 - 8:30 AM

Registration and Coffee Service

8:30 - 9:30 AM

Panel Discussion: Customer Led Insights from Across Roles

User Story: Court

Robert Shea (Claims Commissioner, Connecticut Claims Commissioner)

User Story: Defender

Deepak Budwani (Chief Financial and Administrative Officer, Santa Barbara Public Defender's Office)

User Story: Prosecutor

Speaker TBD

User Story: Supervision

Speaker TBD

User Story: eSeries

Matt Moore (IT Manager, City of Spokane)

9:30 - 10:00 AM

Networking Break

10:00 - 11:30 AM

Focused Conference Sessions

Product in Practice

Behind the Product: A Candid Conversation with the Product Team

In this open-format "ask me anything" session, members of our product team will be available to answer any questions you have—no holds barred. We’ll discuss our development process, what influences our decisions, and our vision for the future of the product. This is an opportunity to engage with the team directly, and for us to better understand your expectations, concerns, and ideas.

Speaker TBD

Technical Deep Dive

Write Your Own Rules – Hands-On with Business Rules in eSeries

Roll up your sleeves and dive into the world of Business Rules. In this interactive, hands-on session, you’ll learn how to write your own rule from scratch. We’ll guide you through navigating the eSeries data structure, identifying helper utilities, and applying best practices to create rules that are efficient, maintainable, and powerful.

Speaker TBD

Strategy

Driving System Adoption Across Departments

Speaker TBD

11:30 - 12:30 PM

Lunch and Peer Networking

12:30 - 1:30 PM

Focused Conference Sessions

Product in Practice

Justice Partner Connect - Transforming Justice Data Sharing

Discover how Justice Partner Connect provides seamless access to information across the justice sector. Plus, explore how emerging innovations will enhance cross-agency collaboration and streamline data accessibility.

Speaker TBD

Technical Deep Dive

Optimizing System Performance – Techniques and Tools

This session focuses on improving the performance of your eSeries system. Learn how to identify and resolve bottlenecks using the Performance Dashboard, optimize Business Rules for speed, and manage heavy workloads by offloading workflow execution to dedicated cluster nodes.

Speaker TBD

Strategy

Budgeting, Funding, and Gaining Internal Buy-In

Speaker TBD

1:30 - 1:45 PM

Break

1:45 - 2:45 PM

Focused Conference Sessions

Product in Practice

Unlocking Value - Upgrading for Features & Security

Stay ahead by mastering the upgrade process! Learn how to prepare, ensure a smooth transition, and successfully adopt the latest features and security enhancements—all while maximizing the value of your JTI investment.

Speaker TBD

Technical Deep Dive

Introduction to Workflows – Automating Processes in eSeries

This session introduces the core concepts behind the eSeries workflow engine, including manual tasks, automated tasks, and routers. You’ll also learn about the different types of workflow triggers and what steps to take when a workflow fails.

Speaker TBD

Strategy

Roundtable: Challenges & Wins Across Jurisdictions

Speaker TBD

2:45 - 3:00 PM

Break

3:00 - 4:00 PM

Focused Conference Sessions

Product in Practice

Building Forms That Work for You – Data Capture, Views, and Searches

Learn how to use the built-in Form Builder to create custom data capture forms, configure data views, and define powerful search screens—all without writing code. This session also provides an overview of Velocity, the templating language that lets you add logic to control what content is shown to users, enabling truly dynamic and context-aware forms.

Speaker TBD

Technical Deep Dive

Generating Documents with Office – Templates, Fill Points, & More

This session provides an overview of eSeries document generation using Microsoft Office templates. Learn how to design templates in Word with static content and fill points, then generate case-specific documents directly from the system. We'll also cover recent enhancements, including support for sub-documents and updates to the Office Add-in that now enable use on Office 365 Web and Mac platforms.

Speaker TBD

Strategy

Future of eSeries and the Court Tech Landscape

Speaker TBD

4:00 - 4:15 PM

Break

4:15 - 5:00 PM

Closing Session and Q&A